Privacy Policy
Effective Date: April 25, 2026
GigMatch LLC ("GigMatch," "we," "us," or "our") operates the GigMatch mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Information you provide directly:
- Account information: When you create an account, we collect your email address and password. If you sign in with Google, we receive your email address from Google's authentication service.
- Profile information: First name, last name, phone number, age, and zip code.
- Assets: Which types of assets you own (e.g., car, house, bicycle, camera), selected from predefined categories. We do not collect detailed specifications such as make, model, or year.
- Skills and interests: Work skills and personal interests you select from predefined categories, as well as any custom skills or interests you enter as free text.
- Work preferences: Scheduling availability (days and hours), work-from-home preference, and collaboration preferences.
- Financial goals: Monthly income goals, savings goals, and self-reported gig income entries (amounts, dates, and optional notes).
- Profile photo: If you choose to upload one from your device's photo library.
- Consent records: Whether you accepted the privacy policy, terms of service, and marketing communications opt-in.
Information collected automatically:
- Usage and interaction data: Screens viewed, features used, gig matches you like or dislike, articles you read or bookmark, and other actions taken within the App. This data is collected via our analytics provider (PostHog).
- Crash and error data: When errors occur, our crash reporting service (Sentry) collects diagnostic information including error details, your user ID, and email address to help us identify and fix issues. Sentry may also record session replays (visual recordings of app interactions) for a small percentage of sessions to help diagnose problems.
- Location (derived): We derive your approximate geographic location (city and coordinates) from the zip code you provide. We do not use GPS or real-time location tracking.
Information we do NOT collect:
- GPS or real-time location data
- Contacts, calendar, or microphone access
- Device advertising identifiers (IDFA or Android Advertising ID)
- Biometric data (fingerprint, face recognition)
- Payment card or bank account information
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the App
- Match you with relevant earning opportunities based on your profile, skills, interests, and assets
- Create and manage your account
- Communicate with you, including sending service-related and marketing emails (if you opted in)
- Improve, personalize, and expand the App
- Understand and analyze how you use the App
- Develop new products, services, features, and functionality
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations
3. Marketing Communications
If you opt in to marketing communications during registration, we may send you emails about new features, tips, and opportunities. You can opt out at any time by contacting us at the email address below. Service-related communications (such as account verification and security notices) are not affected by your marketing preferences.
4. Sharing Your Information
We do not sell your personal information. We may share your information in the following situations:
- Service providers: We share information with third-party vendors who perform services on our behalf (see Section 5 below).
- Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With your consent: We may share your information for any other purpose with your consent.
5. Third-Party Services
Our App uses the following third-party services that may collect or process information:
- Supabase: Authentication, user management, and account verification emails.
- Google Sign-In: If you choose to sign in with Google, your authentication is processed through Google's OAuth service.
- PostHog: Product analytics and usage tracking.
- Sentry: Error reporting, crash diagnostics, and session replay for debugging.
- Amazon Web Services (AWS): Cloud hosting, data storage, profile image storage (S3), and content delivery (CloudFront).
- Expo: App build and delivery infrastructure.
Each of these services has its own privacy policy governing the use of your information. We encourage you to review their privacy policies.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. You can delete your account at any time from the Settings screen in the App. When you delete your account, your personal information is removed from our active systems immediately. Encrypted backup copies are retained for up to 90 days before being permanently deleted, in accordance with our backup rotation policy. We may retain certain information as required by law or for legitimate business purposes such as fraud prevention.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including encryption of data in transit (TLS) and at rest, secure token-based authentication (JWT), and role-based access controls. Sensitive credentials are stored using your device's secure storage (Keychain on iOS, Keystore on Android). However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: To delete your account and all associated data:
- In the app: Go to Settings → Delete Account. Deletion is immediate and permanent.
- Via email: If you no longer have the app installed, email support@gigmatch.com with subject "Delete My Account" and we will process your request within 30 days.
- Data portability: Request a copy of your data in a structured, machine-readable format.
- Opt out of marketing: Contact us to opt out of marketing emails at any time.
- Opt out of analytics: Contact us to opt out of analytics data collection.
To exercise any of these rights, please contact us at the email address provided below.
9. Children's Privacy
Our App is not intended for children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children under these ages. If we become aware that we have collected personal information from a child, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States, where our servers and service providers are located. These countries may have data protection laws that are different from those in your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.
11. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- The right to know what personal information we collect, use, and disclose
- The right to request deletion of your personal information
- The right to opt out of the sale of your personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the App and updating the "Effective Date" at the top of this page. For significant changes, we may also notify you by email. You are advised to review this Privacy Policy periodically for any changes. Continued use of the App after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy, your data, or our privacy practices, please contact us at:
GigMatch LLC
Email: support@gigmatch.com